Are you a Canadian pharmacist interested in expanding your knowledge and strengthening your contributions to the care of individuals living with wound, ostomy, and continence concerns?

This 16-week, self-paced, interactive online program is designed for pharmacists and is based on the Canadian Standards of Practice and Professional Competencies. Learners can expect to spend approximately 4–5 hours per week completing course content.

Upon completion, pharmacists will be equipped with the foundational knowledge required to confidently support patients with wound, ostomy, and continence concerns, and to collaborate effectively with NSWOCs and interprofessional healthcare teams.

• Format: Online, self-paced, interactive
• Duration: 16 weeks (approximately 4–5 hours/week)
• Structure: 4 sections (Review, Wound, Ostomy, Continence)

Learning Objectives

By the end of this course, participants will be able to:

• Describe the foundational principles of wound healing relevant to pharmacy practice, including intrinsic and extrinsic factors that impact healing.
• Differentiate common wound types, identify key risk factors, and recommend appropriate pharmacologic and non-pharmacologic management strategies.
• Explain the foundational principles of ostomy management relevant to pharmacy practice, including pharmacologic and non-pharmacologic management of output.
• Differentiate common ostomy-related complications and recommend appropriate management strategies and referrals.
• Describe the foundational principles of continence management relevant to pharmacy practice, including incontinence types, risk factors, and strategies to promote skin health.
• Explain the mechanism of action, indications, contraindications, and appropriate use of commonly used wound, ostomy, and continence care products.
• Integrate wound, ostomy, and continence considerations into patient histories and medication reviews to identify impacting factors and collaborate with the interprofessional team.
• Develop and deliver education for individuals with wound, ostomy, or continence needs to support dignity and quality of life.
• Summarize key wound, ostomy, and continence information for pharmacy assistants and pharmacy technicians to support learning, efficiency, and the customer experience.

At the end of this presentation, you will:

• Gain an appreciation for multi-site trial management
• Understand the advantages of working with a trial network
• Learn skills necessary for protocol development & trial implementation
• Have an appreciation of the impact of clinical trials on patient care & public health

Meet the Speakers!

Tannis Erickson recently retired from the Children’s Hospital Research Institute of Manitoba (CHRIM) having most recently held the positions of Executive Director of the Research Support Unit and the Innovative Pediatric Clinical Trials Network. In these roles, she was responsible for the implementation of numerous pediatric research projects including many clinical trials. Tannis worked collaboratively with the University of Manitoba, Manitoba Shared Health, provincial and national counterparts in the successful completion of many research projects. She participated in local and national committees including many under the Maternal Infant Child and Youth Research Network (MICYRN).

Dr. Naveen Poonai completed his Doctor of Medicine at the University of Toronto in 2004 and his paediatric residency and emergency medicine fellowship training at Western University in 2009. He obtained his Master of Science in Health Research Methodology from McMaster University in 2013. Dr. Poonai is a Professor in the Departments of Paediatrics and Epidemiology & Biostatistics at Western University. He is the Chair of both the Children’s Health & Therapeutics Division of the Children’s Health Research Institute and Western University’s Health Sciences Research Ethics Board. On a national level, he is a Decision Editor for the Canadian Journal of Emergency Medicine, and the Vice-Chair of Pediatric Emergency Research Canada (PERC). His research interests include procedural sedation and management of acute pain in children. To this end, he has published over 100 peer-reviewed articles and has had over 20 invited speaker engagements in 6 countries. Recognitions include the Research & Innovation Award from Western University in 2025, the Faculty Scholar Award from Western University in 2024, the Provincial Innovation Award from the Academic Medical Organization of Southwestern Ontario in 2022, the Scientist of Year Award from the Children’s Health Research Institute in 2022, the Supporting Scholarship Award from the Department of Paediatrics at Western University in 2021, the Terry Klassen Young Investigator Award from Paediatric Emergency Research Canada (PERC) in 2019, the Young Investigator Award from the American College of Emergency Physicians (ACEP) in 2018, and the John Dreyer Research Excellence Award from the Division of Emergency Medicine in 2017.

This Worker Health and Safety Awareness course provides a clear and engaging overview of your rights and responsibilities under Ontario’s Occupational Health and Safety Act. Through four structured steps, you’ll learn about common workplace hazards, the duties of employers, supervisors, and workers, and the health and safety system that protects you. The course also explains your right to know about hazards, your right to participate in safety, and your right to refuse unsafe work. Whether you’re new to the workforce or experienced, this training equips you with the essential knowledge needed to stay safe, speak up, and help create a healthier, safer workplace for everyone.

This course meets the requirements of the Occupational Health and Safety Awareness and Training Regulation (O. Reg. 297/13)

This practical, hospital-agnostic course gives all healthcare staff—clinical and non-clinical—the skills to reduce falls and harm across inpatient settings. Learners start with why falls matter, then explore a clear risk framework that distinguishes intrinsic (patient-related) and extrinsic (environment/equipment) factors, including medication risks and polypharmacy. The course translates best practices into everyday habits: universal fall precautions for every patient, an environmental safety checklist, and purposeful rounding using the 4 Ps (Pain, Position, Personal Needs/Potty, Personal Possessions/Environment).

Participants practice quick screening and re-screening at admission, each shift, and with status changes, and learn how to match interventions to risk—from basic education and scheduled toileting to enhanced supervision and mobility support. A concise section on immediate response covers what to do if a fall occurs, followed by thorough documentation and incident reporting to support learning and quality improvement. Interdisciplinary collaboration is emphasized throughout, including timely referrals to PT/OT, pharmacy, and geriatrics, plus strategies to prevent deconditioning through safe mobility.

By the end, learners can confidently apply consistent, reliable practices that make falls less likely and recovery safer—because prevention is a team effort, and every room entry is an opportunity to keep patients safe.

This online course offers scientific insights into the risks associated with shift work and long hours, along with strategies to mitigate these risks. It's structured into 12 modules, split into two parts. Part 1, comprising Modules 1 to 4, addresses the health and safety risks of shift work, individual adjustment factors, and the impact on teams. Part 2, which includes Modules 5 to 12, focuses on practical strategies for managers, nurses, and healthcare teams to reduce these risks.

Duration: 5 hours

The Preceptor Education Program is a self-paced, online, interprofessional learning experience designed to support effective clinical teaching and learning. Through eight interactive modules, preceptors and students will explore key concepts, strategies, and practical tools to enhance clinical education and foster strong preceptor–student relationships.

This series contains all 8 modules including in the program:

• Module 1: Preparation and Orientation
• Module 2: Anti-Oppresive Practices
• Module 3: Developing Learning Objectives
• Module 4: Developing Clinical Reasoning
• Module 5: Reflective Practice
• Module 6: Feedback and Evaluation
• Module 7: Successfully Navigating Conflicts
• Module 8: The Virtual Placement

Duration: 6 hours

The Preceptor Education Program is a self-paced, online, interprofessional learning experience designed to support effective clinical teaching and learning. Through eight interactive modules, preceptors and students will explore key concepts, strategies, and practical tools to enhance clinical education and foster strong preceptor–student relationships.

In this 4th module, users learn how to engage in ‘real-life’ professional practice and hone their ability to engage in increasingly complex clinical reasoning.

Are you a healthcare professional interested in learning more about ostomy management?

Enrol today in the Practice Enrichment Series – Ostomy Management course offered by the Wound, Ostomy, and Continence Institute (WOC Institute)!

Modules

• Anatomy and physiology of the gastrointestinal and urinary systems
• Surgical procedures resulting in an ostomy
• Ostomy management including medication, nutrition, and physical and psychosocial care of the patient with a stoma
• Assessment and management of the stoma
• Assessment and management of the peristomal skin
• Appropriate selection of ostomy management products
• Common complications and management strategies.

Course Format

• 6 weeks self-paced, online
• Rolling start, start at anytime

Accreditation. This course has been accredited by the Canadian Nurses Association for up to 40 hours.

Duration: 40 hours

Getting Started for Course Creators (HCE-104) is a self-paced online course for Course Creators that are new to Dual Code's learning environment. It is an abridged version of the "HCE Essentials for Course Creators and Instructors (HCE-205)" certification program.

Audience: Course Creators

Level: Beginner

Format: Online (self-paced)

Activities: Video presentations, knowledge checks, links to documentation.

Evaluation: Written exam

Fee: None

This is a foundational wound care course. The courses offered by the WOC Institute are state of the art, self-paced online programs which are facilitated by a team of CNA certified NSWOCs. The courses are 6 weeks, self-paced online. Learners are directed through a series of modules designed to provide foundational knowledge in the areas of wound management. The courses are unique in that students will have access to virtual mentorship and knowledge consolidation opportunities with our team of CNA certified NSWOCs.

Modules

• Anatomy and Physiology of the Integumentary System
• Principles of Integumentary System Healing
• General principles of Integumentary / Wound Assessment and Management
• Wound prevention, assessment and management including
• Specific wound aetiologies (prevention, assessment and management):
  • Acute and traumatic wounds (example: skin tears, lacerations, minor burns), with a focus on post fall wound care
  • Moisture associated skin damage (example: incontinence associated dermatitis, emersion foot)
  • Pressure injuries
  • Lower limb ulcers
  • Diabetic foot ulcers
  • Surgical wounds
  • Skin changes at life’s end
  • Wounds not healing in a predicted trajectory
• Collaborative approaches when working with inter-professional team

Course Format

• 6 weeks self-paced, online
• Rolling start, start at anytime

Accreditation. This course has been accredited by the Canadian Nurses Association for up to 40 hours

Duration: 40 hours

As we age our skin naturally becomes more sensitive and prone to different forms of irritation and breakdown - and skin breakdown can be accelerated and aggravated by incontinence. The key to protecting skin from breakdown resulting from contact with urine and feces is understanding what kind of health conditions can cause incontinence and how, as a support provider, you can help minimize the damage incontinence can cause to a person's skin. 

This series of modules introduces you to fundamental concepts related to the causes of incontinence, the risks and effects related to the skin, how you can help a person living with bladder or bowel incontinence care for the skin, and what kind of medical interventions or devices available to persons living with incontinence. 

These modules will also help you prepare to actively and knowledgeably participate in the Continence and Skin Integrity instructor-led training (ILT). This online component of the program is comprised of 60 minutes of elearning (4 modules), with satisfactory completion of a module quiz required for each module. The online learning and resources serve as pre-work for the in-class or virtual ILT component of the program. The ILT session provides learners with three hours of interactive instruction provided by a lead educator and a person with a lived experience.

We'd like to thank our partner, Nurses Specialized in Wound, Ostomy and Continence Canada (NSWOCC), for providing clinical subject matter expertise and train-the-trainer support for this program.

Module 1: Introduction to Incontinence

Module 2: Incontinence Supplies and Management

Module 3: Bowel Management and Interventions

Module 4: Skin Integrity

Course Outcomes

• Learn the facts regarding gender, sexuality, and sex assigned at birth
• Increase your knowledge of current language and terminology used by and within the 2SLGBTQIA+ community
• Improve your ability to practice cultural humility and provide care that is inclusive, gender-affirming, and trauma-informed
• Enhance your capacity to advocate for change within the work environment
• Gain confidence in your ability to provide a safe space for all patients

Modules

This course consists of one module that contains six chapters. Five chapters with content and the final chapter is the quiz.

In addition to module content, a plethora of patient and health care professional resources are provided throughout each Chapter.

• Chapter 1: Introduction & Reflection
• Chapter 2: Overview & Concepts
• Chapter 3: Sex Assigned at Birth
• Chapter 4: Sexuality
• Chapter 5: Gender
• Chapter 6: Quiz

Time to complete this course is 6 hours for module completion. It is online and self-paced. As this course contains many optional videos and resources, completion time may vary based on these factors. Certificate upon completion.

Duration: 6 hours

Proper hand hygiene is a very important routine practice for controlling the spread of pathogens. This course starts with “How to Hand Wash” and “How to Hand Rub” videos from Public Health Ontario. Learners review visuals for each step and an acronym so they remember each step and the order. Learners are required to put each hand-rubbing step in the correct order. This is repeated for hand washing. An exercise reviewing the parts of the hand that typically get missed more frequently is interacted with. Learners also review the When? And Why? of each of the “4 Moments for Hand Hygiene”. Hand hygiene best practice tips finish this course.

This state-of-the-art course is designed to provide community care paramedics with the ability to provide optimal wound care in collaboration with an interprofessional team.

The Paramedic Wound Care Associate Program offered by the WOC Institute is a competency-based, self-paced, online foundational course in wound management, expertly guided by a team of Canadian Nurses Association (CNA) certified Nurses Specialized in Wound, Ostomy and Continence (NSWOCs) and in collaboration with a group of community paramedics. On-request onsite education programs, led by NSWOCs, are also available.

Explore the course's enlightening modules, presented from the perspective of a first responder engaged in initial triage, treatment, and proactive measures to minimize further harm. Our course's objective is to equip paramedics with the knowledge needed for timely and appropriate wound intervention, leading to improved patient outcomes by reducing hospital transfers and fostering seamless communication with community nurses and primary care providers.

Course Format

• 6 weeks self-paced, online
• Rolling start, start at anytime

Duration: 40 hours

Are you a graduate of a clinical wound program? Interested in increasing your knowledge around wound debridement?​

This unique, fully-online, self-paced course offered by the WOC Institute is accredited by the Canadian Nurses Association and offers healthcare practitioners the foundation to develop and enhance their theoretical and practical knowledge when managing complex, hard to heal wounds that require debridement.

Course Format

• 6 weeks self-paced, online
• Rolling start, start at anytime

Accreditation. This course has been accredited by the Canadian Nurses Association for up to 40 hours.

Duration: 40 hours

We store and access highly sensitive data online. Exposure of that data has a far-reaching impact, with consequences that can be devasting for yourself, your business, or the organization you are engaged with.

In this 40-minute course, you’ll learn strategies to protect yourself online and get tips to block incoming threats. You will also review how to act fast to minimize damage if a security breach occurs. You will be required to obtain a score of 100% in the short Check Your Understanding quiz. However, you can review the content and have unlimited attempts to click the “TAKE AGAIN” link at the end of the quiz if it is less. The last chapter is a quick summary of what you have learned.

Duration: 40 minutes

Proper hand hygiene is a very important routine practice for controlling the spread of pathogens. This course starts with “How to Hand Wash” and “How to Hand Rub” videos from Public Health Ontario. Learners review visuals for each step and an acronym so they remember each step and the order. Learners are required to put each hand rubbing step in the correct order. This is repeated for hand washing. An exercise reviewing the parts of the hand that typically get missed more frequently is interacted with. Learners also review the When? And Why? of each of the “4 Moments for Hand Hygiene”. Hand hygiene best practice tips finish this course. This course is required for all LTC staff prior to performing their responsibilities (i.e. as part of Orientation) and annually.

In Ontario alone, over 400 children are diagnosed with cancer every year, and at any point in time over 4,000 children are receiving cancer treatment or follow-up care in this province.

Childhood cancer is the leading disease-related cause of death for our children; 1 child dies of cancer each week. This course examines the differences between childhood and adult cancer, the journey for First Nation, Inuit, Métis and urban Indigenous children with cancer and the role the Pediatric Oncology Group of Ontario plays in helping to navigate this journey with a unique whole-life approach to childhood cancer care

By the time you complete this course, you will be able to better understand:

• The role of the Pediatric Oncology Group of Ontario (POGO)
• The differences between childhood and adult cancer
• The unique landscape of childhood cancer
• The stages of the journey, including diagnosis, treatment and aftercare
• Childhood cancer in First Nation, Inuit, Métis and urban Indigenous peoples

Accreditation
This Self-Learning program has been certified by the College of Family Physicians of Canada for 1.5 Mainpro+ credits.

Duration: 90 minutes

The Evac Chair 300H (MK4) is a highly innovative emergency stair chair solution that permits the safe egress of mobility impaired persons from a building in the event of an emergency or evacuation. Whether it’s a fire, a tornado, or even a simple power outage, it’s not safe to use an elevator when conditions are critical.

Duration: 5 minutes

This eLearning module was created by University Health Network (UHN) in collaboration with the Toronto Academic Health Science Network (TAHSN). The concepts presented here are based on applicable laws and regulatory guidelines and ensure consistency of
information across various groups in the GTA. Organization-specific policies support and build on these core concepts.

Due to limitations of this specific course, you will lose your work if you leave this course before finishing. Before you begin, please ensure you:

• Have approximately 30-45 minutes to finish
• Have a reliable Internet connection
• Be aware of system timeout setting: 90 minutes of inactivity in the course will force you to restart from the beginning

Duration: 45 minutes

Agitation and verbal abuse are acute behavioral emergencies requiring immediate intervention. Traditional methods of treating agitated patients (i.e., routine restraints and involuntary medication) have been replaced with a much greater emphasis on a noncoercive approach. Experienced practitioners have found that if such interventions are undertaken with genuine commitment, successful outcomes can occur far more often than previously thought possible.

The objectives of this course are:

1.  Identify the agitated patient
2. Use a standardized scale to assess agitation
3. Assess a patient scene for safety
   

Duration: 40 minutes

The Customer Service Standard sets out the requirements for providing customer service in ways that are accessible to people with disabilities.

Duration: 40 minutes

Ce module de formation de l'IRSC est destiné aux personnes effectuant des analyses de données secondaires. Suivez ce module si votre recherche comprend l’analyse biostatistique d’ensembles de données existants portant sur des sujets humains.

Durée : 45 minutes

Ce module de formation de l'IRSC est destiné aux personnes effectuant des recherches fondamentales. Suivez ce module si votre recherche comprend des expériences sur des cellules, des tissus, des animaux ou d’autres échantillons biologiques.

Durée : 45 minutes